PRIVACY POLICY

Land Partners LLP is committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.landpartners.co.uk you are accepting and consenting to the practices described in this policy.

For the purposes of GDPR the data controller is Land Partners LLP of Lyons Hall Business Park, Lyons Hall Road, Braintree, Essex, CM7 9SH.  Land Partners is registered with the ICO.

Information we may collect from you

We may collect and process the following data about you:

  • Information you give us. You may give us information about you by filling in forms in hard copy, via email, on our site www.landpartners.co.uk or by other means of correspondence.  This includes information you provide when you register to use our site, subscribe to our service, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and evidence of identity documents.
  • Information we collect about you. With regard to each of your visits to our website we may automatically collect the following information: technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;  information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
  • Information we receive from other sources. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

 

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy http://www.landpartners.co.uk/cookies-policy/

 

Uses made of information held by Land Partners

We use information held about you in the following ways:

Information you give to us:

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • to provide you with information about other services we offer that are similar to those that you have already purchased or enquired about;
  • to provide you, or permit selected third parties to provide you, with information about services we feel may interest you. If you are an existing customer, we will only contact you by with information about services similar to those which were the subject of previous services provided to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you only for these specifically stated purposes and only if you have consented to this. Our consent request forms include an option to allow third parties to process your data in this way.
  • to notify you about changes to our service;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you when you visit the Land Partners website:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our site safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Information we receive from other sources:

  • We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).

Disclosure of your information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with [them or] you.
  • Analytics and search engine providers that assist us in the improvement and optimisation of our site.
  • Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Land Partners or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Land Partners LLP, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  • Occasionally, Land Partners holds joint events with selected business partners.  At the time of Land Partners requesting your consent to send you marketing materials, you will have been specifically asked if you would like your information to be shared with these partners. You have the option to request that we do not share your data with these partners.

Where we store your personal data

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted [using SSL technology]. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

You data may also be stored on third party platforms which are compliant with GDPR.  Should you wish to see a full list of these platforms please contact info@landpartners.co.uk

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Paper files containing your personal data may also be kept by Land Partners LLP at its registered office and this data is held securely in accordance with data protection rules.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

 

Your rights

You have rights under data protection laws in relation to your personal data.   These are as follows:

  1. The right to request a copy of the personal information that we hold about you.  We will require verification of your identity and will respond to your request in writing within one month.  There is no charge for providing you with this information.  Please send requests in writing to:  Pippa Veale, Land Partners LLP, The Old Stables, Lyons Hall Business Park, Lyons Hall Road, Braintree, Essex, CM7 9SH
  2. The right to have any inaccuracies relating to the data that we hold about you corrected.  Please contact info@landpartners.co.uk
  3. The right to ask that we permanently erase any data which Land Partners holds about you.
  4. The right to request that data we hold about you should be transferred to another organisation
  5.  The right to withdraw consent to the processing of your data for direct marketing purposes
  6. The right to object to automated processing such as profiling.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.  If we make any significant changes to the way in which we process your personal data we will inform you by means of a notice on this website.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@landpartners.co.uk